FAQs


1. How do I install the software after it's downloaded?
2. Why does the software crash while startup?
3. What type of media does Neuromixer software support?
4. Why is Neuromixer software crashing often on my machine?
5. Why does the video play so slow and choppy?
6. What Quicktime movie codec is recommended?
7. How to enable full screen mode on the extended desktop?
8. When I hit “Record” button (sample to disk), where are the files being saved to?
9. I do not hear any audio, why?
10.In Windows, Digital Video input is not working, why?
11.Who is VJ Fader?

 

How do I install the software after it's downloaded?
Technically there is no installation process. All you need to do is un-zip tthe downloaded package and save its content on your hard drive. Double click on application icon to run.

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Why does the software crash while startup?
Be sure to install the latest Quicktime player before running Neuromixer Applications. It's free and you may download it here


Because every computer has a different configuration, it is difficult to pin point the exact cause of crashing while application starting up. We suggest try running the software on another computer, or running an older version of the software.

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What type of media does Neuromixer software support?
Neuromixer can play all Quicktime formats, and most picture, audio, Flash, and AVI formats. We recommend Photo Jpeg compression at 80% for your VJ content, audio compression can be set to none.

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Why is Neuromixer software crashing often on my machine?
Crashing may caused by many factors and often difficult to find out due to computer settings. It can be caused by driver conflicts, slow CPU and RAM performance, or software conflicts. Please report your problem as they arise so your problem can be resolved. 
Here are things that might cause crashing:

- Latest Quicktime player not installed
- Unstable movie codec, please try to use Photo-Jpeg compression
- Audio driver conflict 

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Why does the video play so slow and choppy?
If your FPS count drops below 10, your video playback will be noticeably choppy. It takes a lot of processing power to play video on a personal computer. There are some factors might be the causes to slow video playback:

1.Slow CPU and graphics card
2.File or image size is large
3.Running other application at the same time
4.Applying many effects or compositing
5.Fragmented hard drive

Here are some things you can try to optimize your computer:

1.Re-render your video files to Photo-Jpeg MOV codec
2.Restart the computer before running Neuromixer
3.Limit the frame rate on of your preview windows
4.Only turn on the effects you are using
5.Use a newer computer

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What Quicktime movie codec is recommended?

For best image quality: please try Photo JPEG or Motion JPEG MOV codec with 80% quality, 30 FPS.

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How to enable fullscreen mode on the extended desktop?

If you have a graphics card that supports an extended desktop, you can drag the output window onto the second desktop space. Then either toggle the fullscreen icon fullscreen(located on the upper right hand corner of the app.), or press “Esc” key on your keyboard to enable full screen mode.

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When I hit “Record” button, where are the movie files being saved to (AVmixer Pro)?
For Mac users: before recording, please drag and drop a folder into the Recorder settings area. All your samples will be saved into that folder. Recorder
For PC users: the sampled recordings are saved inside a supplied folder titled “recordings”. If you have changed the folder name or moved this folder, please create a new folder and give it the same name.

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I can not hear or mix any audio, why?
Please make sure to turn ON the audio in the Audio preferences window, and you have the correct audio driver selected.

AVmixer can not mix MPEG compressed movie files, because the video and audio is merged into one track. Please re-render your content.
Audio Preference


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In Windows, Digital Video input is not working, why?

Please download and install the DV input driver such as WinDig on your system. Plug in your Digital Video device first, then launch Neuromixer.

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Who is VJ Fader?

VJ Fader is a visual artist who is passionate about the art of VJing. He is a Korean Chinese, now lives in Los Angeles, United States. Software development is just one of many projects that he is involved in, beyond Max/Msp/Jitter programming, he's also coding visuals in Processing. Click here to see his Demo videos on YouTube.