FAQ

All software from Neuromixer are shipped digitally through a download link email. We do not sell or ship any physical software boxes, no waste!

Technically there is no installation process required. All you need to do is un-zip the downloaded package and save its contents on your hard drive, for example your documents folder on your Mac or PC. Double click on application icon (Red Neuromixer Logo) to launch AVmixer.

AVmixer supports wide range of media codecs and formats including MOV, AVI and MP4. It also supports playing image files like JPEG or PNG, as well as playing GIFs. If you plan to re-encode your movie for better performance, we recommend using Photo Jpeg compression Quicktime Movie at 80% quality for best results.

We offer a free BatchConverter utility software to make it easier for you to convert a group of videos into MOV format.

There's no fixed rule here, you can experiment and try different movie codecs (compression) to see what works best for your machine. We recommend using Photo-Jpeg Quicktime movie compression at 1280 x 720 resolution. 

Why Photo-Jpeg? Because it is a very low CPU intensive codec yet retains image quality very well. If your video duration is longer than 1 minute, then please try converting to H264 codec for smaller file size.